A Novel Neutrosophic Decision-Making Approach for Optimizing Metaverse Headphone Design: Balancing Technical Performance and User Emotional Needs

Mai Mohamed, Faculty of Computers and Informatics, Zagazig University, Zagazig, Sharqiyah, 44519, EgyptFollow
Amira Salam, Statistics & Operations Research Department, College of Sciences, King Saud University, Riyadh 11451, Saudi ArabiaFollow
Karam Sallam, Faculty of Science and Technology, School of IT and Systems, University of Canberra, ACT, 2601, AustraliaFollow
Bilal Arain, Department of Computer Engineering, University of Sharjah, Sharjah, United Arab EmiratesFollow

ORCID

Mai Mohamed: https://orcid.org/0009-0000-4488-8089

Amira Salam: https://orcid.org/0009-0007-9358-9713

Karam Sallam: https://orcid.org/0000-0001-5767-2818

Bilal Arain: https://orcid.org/0000-0002-2198-2870

Article Type

Research Article

Abstract

The concept of the metaverse, which combines various technologies to create a wide range of virtual experiences, has gained significant popularity in recent years. To fully engage in these metaverse environments, users rely on access devices such as virtual reality (VR) headsets and smartphones for augmented reality (AR). These devices must be lightweight, compact, and user-friendly to ensure comfort and enhance customer satisfaction. There is a growing focus on innovating and designing products that not only meet technical requirements but also address the emotional needs of users, ultimately improving the overall experience. Selecting the ideal design for Metaverse headphones is a complex challenge due to the wide variety of available options and the diverse preferences of users. It is crucial to balance both the technical features and the emotional factors that influence customers' decisions, which can sometimes conflict with one another. This research aims to develop a novel decision-making approach to guide the selection of the most suitable design for Metaverse headphones. The study introduces two new methods, Weights by Envelope and Slope (WENSLO) and Accel-Alsina Weighted Assessment (ALWAS), applied within a neutrosophic environment for the first time. These methods are used to select design parameters and address customers' emotional needs in the creation of a new product metaverse headphones that seamlessly combine technical performance and aesthetic appeal. A sensitivity analysis and comparison tests have demonstrated the effectiveness of the proposed approach. The findings indicate that the suggested method for selecting and designing metaverse headphones is highly effective and performs well even in situations of uncertainty. This research represents a pioneering effort in developing a decision-making framework that integrates WENSLO and ALWAS methods in a neutrosophic environment to design innovative metaverse headphones that meet both technical and emotional requirements.

Keywords

Metaverse, Decision-making, Neutrosophic sets, Uncertainty, Augmented reality, Metaverse headphones

How to Cite

Mohamed, Mai; Salam, Amira; Sallam, Karam; and Arain, Bilal (2025) "A Novel Neutrosophic Decision-Making Approach for Optimizing Metaverse Headphone Design: Balancing Technical Performance and User Emotional Needs," Neutrosophic Systems with Applications: Vol. 25: Iss. 4, Article 2.