ORCID
Takaaki Fujita: https://orcid.org/0009-0007-1509-2728
Article Type
Research Article
Abstract
Fuzzy sets, rough sets, hyperrough sets, intuitionistic fuzzy sets, neutrosophic sets, plithogenic sets , and other frameworks for handling uncertainty are under active research every day. These concepts can model a wide range of real-world phenomena and are frequently investigated to facilitate more efficient decision-making. IT Service Management is a systematic approach to designing, delivering, managing, and improving IT services in alignment with organizational objectives. In this paper, we explore the Mathematical Frameworks for Fuzzy IT Service Management (F-ITSM) and Neutrosophic IT Service Management (N-ITSM), which combine these uncertainty-based ideas with IT Service Management practices.
Keywords
Fuzzy set, Neutrosophic set, IT service management, ITSM
How to Cite
Fujita, Takaaki (2025) "A Proposed Mathematical Framework for Fuzzy IT Service Management (F-ITSM) and Neutrosophic IT Service Management (N-ITSM)," Neutrosophic Systems with Applications: Vol. 25: Iss. 6, Article 2.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
